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Quest Mackay

Hotel

38 Macalister Street, MackayQueensland 4740, Australia

Hotel Name

Quest Mackay

City

Mackay

Rating

Check In

Sun, 13 Sep 2026

Check Out

Mon, 14 Sep 2026

Nights

1 Night

Guests

2 Adults

Available Rooms

Checking rooms and rates…

About Quest Mackay

Set in Mackay and with Mackay Entertainment & Convention Centre reachable within 600 metres, MainStay Suites Mackay offers express check-in and check-out, non-smoking rooms, an outdoor swimming pool, free WiFi throughout the property and a restaurant. Built in 2009, this 5-star hotel is within 3.1 km of BB Print Stadium Mackay and 7.1 km of Mackay Marina. Private parking is available on site. The hotel offers a sun terrace. Mackay Marina is 7.2 km from MainStay Suites Mackay, while Port of Mackay is 7.2 km away. Mackay Airport is 3 km from the property. Please note that there is a 1.5% charge when you pay with an American Express or Diners Club credit card. Please note housekeeping service is not included on Sundays or Public Holidays.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties.
Disclaimer notification: Amenities are subject to availability and may be chargeable as per the hotel policy.

Amenities & Facilities

97 listed by the property, grouped for reading. Everything the hotel published appears below.

Health & safety 14

  • All plates, cutlery, glasses and other tableware have been sanitized
  • Cashless payment available
  • Contactless check-in/check-out
  • First aid kit available
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Hand sanitizer in guest accommodation and key areas
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Use of cleaning chemicals that are effective against coronavirus

Pool, spa & fitness 14

  • Conference space
  • Conference space size (feet) - 775
  • Conference space size (meters) - 72
  • Fence around pool
  • Fitness facilities
  • Newspapers in lobby (surcharge)
  • Number of outdoor pools - 1
  • Outdoor pool
  • Outdoor pool (all year)
  • Pool sun loungers
  • Salt-water pool
  • Sun loungers or beach chairs
  • Sun terrace
  • Swimming pool

Accessibility 10

  • Accessible parking
  • Facilities for disabled guests
  • Lift
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair accessible
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible parking

Services 9

  • Daily housekeeping
  • Dry cleaning
  • Dry cleaning/laundry service
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry facilities
  • Luggage storage
  • Tours/ticket assistance

Food & drink 8

  • Barbecue grill(s)
  • BBQ facilities
  • Food can be delivered to guest accommodation
  • Picnic area
  • Restaurant
  • Vending machine
  • Vending machine (drinks)
  • Vending machine (snacks)

In the room 8

  • Air conditioning
  • Heating
  • Non-smoking rooms
  • Non-smoking throughout
  • Safe-deposit box at front desk
  • Safety Deposit Box
  • Soundproof rooms
  • Terrace

Internet & business 7

  • Fax/photocopying
  • Free WiFi
  • Internet services
  • Meeting/banquet facilities
  • Number of meeting rooms - 1
  • Wifi
  • Wifi available in all areas

Parking & transport 6

  • Free self parking
  • Parking
  • Parking garage
  • Parking on site
  • Private parking
  • Self parking (surcharge)

Family 1

  • Family rooms

More facilities 20

  • Banquet hall
  • Designated smoking area
  • Express check-in/check-out
  • Face masks for guests available
  • Fire extinguishers
  • Garden
  • Grocery deliveries
  • Higher level toilet
  • Key access
  • Key card access
  • Lower bathroom sink
  • Outdoor furniture
  • Pets allowed
  • Security alarm
  • Shallow end
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Smoke-free property
  • Smoke alarms
  • Toilet with grab rails
  • Well-lit path to entrance

Contact & Location

Address38 Macalister Street, MackayQueensland 4740, 4740, Mackay, Australia
Telephone61 7 4829 3500
Emailquestmackay@questapartments.com.au
Websitewww.questapartments.com.au/Accommodation/112/Australia/Queensland_Regional/Quest_Mackay/Welcome.aspx
Open in Maps

Around the hotel 19

  • Town Beach
  • Queens Park Orchid House
  • Harrup Park
  • Jubilee Park
  • Artspace Mackay
  • Mackay Enertainment and Convention Centre
  • Far Beach
  • Bluewater Lagoon
  • Caneland Central
  • Orchid Display House
  • Mackay Base Hospital
  • Mackay Regional Botanic Gardens
  • Mackay Regional Botanical Gardens
  • Pioneer Valley
  • Mackay, QLD (MKY)
  • BB Print Stadium
  • Ken Burgess Orchid House
  • Great Barrier Reef Arena
  • Mackay Basketball Stadium